Data Deletion Instructions

1. How to request deletion

1. Email info@bcldigitalsolutions.com with the subject "Data deletion request", or
2. Send the word DELETE in a message to our Facebook Page, our Instagram account @bcl.digitalsolutions or our WhatsApp +1 (321) 327-9851.

Tell us the name, phone number, email or social profile you used with us, so we can find your data. We may ask for one more detail to confirm it is you.

2. Remove the app from Facebook

You can also remove the BCL Social app: on Facebook go to Settings & privacy, Settings, Apps and websites, select BCL Social and click Remove. Then send us a request as above so we also delete the messages we already received.

3. What we delete and when

Within 30 days we delete your conversations, contact details, call recordings and transcripts from our systems and ask our service providers to do the same. We will confirm by the same channel and give you a confirmation code. We keep only what the law requires (such as payment records) and the minimum needed to respect a do-not-contact request.

If your data was collected for a business that uses our service, we will pass your request to that business and delete it on their instructions.

4. Contact